I Don't Want A Contract

The Script Certification 

I Don’t Want a Year Contract

Concern

Customer – “I don’t really want a contract...”
Transitional Phrase/Overcome the Concern
Sales Rep – “I totally understand, the problem is we can’t do it just once or twice because it doesn’t work. We have to make sure to break up the feeding, breeding, nesting, and hatching cycle of the bug. Normally if you called another company out of the phonebook, they would do a two to three year agreement, but since I came to you, it’s just a one-year trial. Hopefully we can earn your trust and business within that first year. After that, if you want to keep going the discount will continue.

Close
Sales Rep – “Now, quick question, is your garage accessible?” (Give a soft close after you overcame the
concern)